Secure Payments

Last updated: 1st September 2025

At Starry Moments, your security is our priority. We take all reasonable measures to ensure that your personal and payment information is protected when you shop with us.

1. Payment Methods

We accept the following payment methods on our website:

• Credit and debit cards (Visa, MasterCard, Maestro)

• PayPal

• Other secure payment methods available via our checkout platform

All payments are processed through secure, trusted third-party payment providers.

2. Security Measures

• Our website uses SSL encryption to protect your data during transmission. You will see a padlock icon in your browser when browsing and checking out.

• We do not store your full credit/debit card details on our servers. Payment information is handled securely by our third-party providers.

• Personal information (name, address, email) is stored securely for order processing and communication purposes only.

3. Fraud Prevention

• We reserve the right to cancel orders if we suspect fraudulent activity.

• Additional verification may be requested to protect you and our business.

4. Payment Confirmation

• Once your payment has been successfully processed, you will receive an email confirmation with your order details.

• If your payment fails or is declined, your order will not be processed until payment is successfully received.

5. Refunds & Chargebacks

• Refunds are processed according to our Refunds & Returns Policy.

• In case of a chargeback, we reserve the right to provide evidence of order fulfilment, including proof of dispatch and delivery.

6. Contact Us

If you have any questions about our payment security, please contact us:
Email: support@starrymoments.co.uk